Refund policy

All candles are custom made. All sales are final; no returns or refunds, except for cancellations before shipping.

No returns or exchanges because a customer doesn’t like the fragrance.

Customers should contact hello@widowspour.com with their order number and clear photos of the damaged candle, shipping box, and protective packaging. Damaged candles will be replaced with the same scent at no charge.

If I make a mistake, I’ll send the correct replacement at no charge.

Customers may cancel for a full refund before their order ships. Once shipped, orders cannot be canceled.